Privacy Policy & Cookies

At Cooksrange, your trust is our topmost priority. We understand that in today’s digital age, the information you provide online is personal and sensitive. Thus, we are committed to being transparent and responsible in the way we collect and utilize your data.

1. What Information Do We Collect?

When you interact with our website – whether by placing an order, giving feedback, or any other engagement – we collect the following information:

• Your name.
• Email address.
• Telephone number.
• Payment details: This includes your credit card number, expiry date, and/or bank account details.

2. Why Do We Collect This Information?

The primary purpose of collecting this data is to serve you better:

• Process Your Requests: Your information helps us process and fulfil your orders, or address any feedback or concerns you might have.
• Service Communication: This ensures smooth communication regarding any aspect of our services.
• Enhance Our Website: By studying aggregate data and user behaviour, we strive to offer you a seamless and user-friendly website experience.
• Tailored Updates: We want to keep you updated about our latest offerings, special features, and any products or services that might pique your interest.

3. How is Your Data Used and Shared?

While the core use of your data is for our services, here’s a broader look at its application:

• Internal Analysis: We analyze website usage to help refine our services and offerings.
• Third-Party Sharing: At times, we may share aggregate data with third parties for research and development. However, this data is always non-personal and can’t identify individuals.
• Special Promotions: If you’re okay with it, we might share some of your data with trusted third parties whose offerings align with your interests.
• Linked Sites: Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
• Social Networks: If you follow us or interact with us on any of our pages on third party social media platforms, such as Facebook, Instagram, Twitter, Pinterest, Houzz, You Tube or Linkedin, the information that you provide will be subject to the third party’s own privacy policies. Please check these policies before you submit any personal data to these networks.

4. Your Choice is Respected

We respect your choices:

• If you prefer not to receive updates about our special features or offerings, simply drop us an email at info@cooksrange.com, and we will honour your request.
• Similarly, if you don’t want us to share your data with selected third parties, notify us via the same email address.

Your trust in us is invaluable, and we go the extra mile to ensure your data is protected and used responsibly. Remember, at Cooksrange, you’re not just a customer – you’re a valued member of our community.

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5. Our use of Cookies and other information gathering technologies

Cookies are small text files placed on your computer by web sites. A cookie contains identifying information. The cookie is used to make the link between you and the information you have provided to the web site. This allows your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms when you subsequently use them. You will not be able to create a shopping basket if your browser is set to disallow the creation of cookies. The creation of a cookie on your computer does not give the web site any access to other information such as your e-mail address.

Controlling your personal information

You have the right as an individual to find out what personal information we hold about you and to request that we correct any errors in your personal information. Also, you may request that we do not use your personal information.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

6. How we protect your information

The Internet is not a secure medium. However, we have put in place various security procedures. Firewalls are used to block unauthorised traffic to the servers and the actual servers are in a secure location which can only be accessed by authorised personnel.

7. Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers’ advisers and will be passed on to the new owners of the business.

8. Updating your details

If any of the information that you have provided to Cooksrange changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to info@cooksrange.com

9. Your consent

By submitting your information, you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we always use it. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes, because the Internet infrastructure is global the information you provide may be transferred outside the European Economic Area that does not have similar data protection legislation during use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information, you consent to these transfers.

10. How to contact Cooksrange.com

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments, please send an e-mail to info@cooksrange.com

11. Disclaimer – use of this website:

Accuracy of information

The Company uses its best endeavours to ensure that the information contained on its website and publications is accurate and not misleading. Accordingly, The Company reserves the right, without obligation, to amend or delete product information without notice. 

Customer use

The information provided on this website is intended to be used only by The Customer. The Company does not authorise the use of such information for any purpose other than The Customer’s use as immediate consumer, and prohibits to the maximum extent allowable the resale, redistribution, and use of this information for commercial purposes. 

Copyright

All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other materials on this site are the property of The Company. All rights are reserved. 

Trademarks

Cooksrange is a registered trading name under Nisjen Limited incorporated in the Republic of Ireland.

04/12/2023