Returns and Refund

Returns must be authorised items returned within the cooling off period (14 days) must be un-used, as-new and with all original packaging and instruction manuals intact unless they are special order products.

We reserve the right to charge a 30% re-stocking fee. We can arrange return delivery through our network at an additional cost.

If any of the packaging, manuals or other components are missing then the cost of this will also be payable by you. You will be credited within 30 days for goods returned under the above terms.

Only products which are standard stock items and have been approved by the company for restocking will be accepted. In this case a 30% restocking fee is charged, if items are unopened and packaging is intact.

There would be a 50% restocking charge if the unit has been unpacked and not damaged or used in any way.

If the item has been used, we cannot accept it as a return.

Charges for additional service levels are non-refundable. The Customer will be responsible for the direct cost of returning the Goods to us.